GENERAL CONDITIONS HAND BUILDING
-To be able to take any course or class in Terra. i Pell, it is preferable to reserve a place by paying in full, one week in advance. You can pay online, by bank transfer, Bizum or in person at the store at Carrer Banys Vells 17 (check opening hours).
-All courses and classes purchased at Terra i Pell are for personal and non-transferable use.
-The bonus period is monthly, from the day the student begins. Once this period has passed, the student will have to pay a new bond.
-In Terra i Pell you can recover a class within the monthly bonus, if you cannot come one day, we will change your schedule (only once a month) for another schedule that you can attend and there are free places, within the current month.
-The GLAZE of the pieces will be done after the third month at the school. If you want to do it before, the student must take an extra color class for €50.
-Cancellation: If they cannot come to the course, Terra i Pell does not return the payment for the course. If the cancellation is made at least 15 days before the completion of the course, Terra i Pell offers the possibility of changing the day of the course or acquiring another course.
-It is compulsory to give a minimum notice of 24 hours in advance of the student’s absence from one of the monthly classes. In case of not warning, the class will be lost and cannot be recovered.
-If the school cancels the course for its own reasons, all the money already paid by the student is returned.
-The finished pieces of the students, whether they follow the continuous course or leave the classes, may stay in the workshop for a maximum of one month. After this period of time, if the student has not collected them, we will have to recycle them.
*Terra i Pell is not responsible for breakages, loss of pieces or imperfections of the same, nor of the pieces sent by mail.
We are not responsible for the belongings of the students in the workshop premises.
-By purchasing a Terra i Pell course, you accept all the cancellation policies, the general conditions, the data privacy policies specified, and you authorize the use of the image of the participants in said course, by the company.